Why is it asking for my credit card even though the balance owing is $0.00?

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For those people who are being sponsored by an organization, you may have a discount code that is used to make the balance that you owe $0.00. There seems to be a bug in the system that causes it to ask for a credit card to be entered even though the balance is $0.00

To fix it, when you are on the page titled “Step 5/6: Review and Submit the Application” where it is asking for your credit card number, go to the bottom and click on “Return Home.” A pop-up will appear and you must click “Leave this Page.”

From the home page click ” Continue application.” You should be able to easily click “Continue” at the bottom of the next two pages. This will bring you back to “Step 5/6: Review and Submit the Application.” You should now be able to Submit application without entering a credit card.

If that doesn’t work please call the office.

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